Beginning, Monday November 25th, all counseling appointments will transition to Rapid Access Counseling Zoom Appointments.
Students will be able to schedule both return and new appointments with a counselor beginning 16 hours prior to the time they would like to be seen. For example, a student wishing to meet with a therapist at 8 a.m. on Tuesday, November 26, will be able to use the portal beginning at 4 p.m. on Monday, November 25 to schedule that appointment.
How to schedule
Returning and new clients will see only one option to schedule a counseling appointment on the health portal. Students will select “Rapid Access Counseling Zoom Appointment.” If the first choice is not available, try for another day/time. We anticipate that the great majority of requests will be able to be filled. Other mental health services such as psychiatry appointments will continue to be scheduled as usual.
Standard scheduling will resume on Thursday, December 19
Students may select any available therapist for the appointment. Depending on appointment volume, we cannot guarantee that the specific provider selected will always be available. However, the time and date of the appointment will not be changed. If you currently meet with a CCPS therapist, please speak with your therapist about any further questions or concerns about scheduling.
If you experience difficulty with scheduling, are experiencing an emergency, or have questions, as always please contact us for assistance. We will be glad to assist you.
- Call us at 314-935-6695